We’re here for you

You have a right to feel safe. If you’re not, you are within your rights to reach out for support. Here are a collection of third party support services that can help you.

Call the emergency services on 000

If your life or someone else’s is in immediate danger, call the emergency services for support.

Mental Health

Beyond Blue

Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

Lifeline

Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia.

MensLine

MensLine Australia is a telephone and online counselling service offering support for men.

Families and Children

Child Protection

You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

Parentline

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Kids Help Line

Kids Helpline is a service for young people to call anytime, for any reason.

Women's Crisis Line

DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence.

WA Women's Domestic Violence 24h Helpline

A list of crisis support helplines for those experiencing family and domestic violence.

LGBTIAQ+ Support Services

QLife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Family Violence & Sexual Assault Support Services

1800RESPECT

1800RESPECT is a national domestic, family and sexual violence counselling, information and support service.

Overview

After strong evidence of its success in the United States, Kids First sourced the PFR program and is the only organisation trained in Australia to use the PFR techniques. This means our clients who are parents or caregivers, can tap into this amazing program and Kids First's free resources.

PFR is flexible and adaptable and is delivered in your home. Our practitioner will work with you depending what your needs and priorities are, to enhance your relationship with your child. This may be one week, or up to 10. In addition to visiting your home, our practitioner will provide you with handouts and video content so that what you learn as a family is embedded and will last for the long term.

Participating in PFR will help you to understand your child's behaviours by looking at the feelings that sit behind them, recognise how to support your child's social and emotional health and acknowledge your own needs. It is designed to increase your confidence as a caregiver and strengthen the attachment between you and your child.

How does Promoting First Relationships work?

Promoting First Relationships is a free program and is run by Kids First.

Common things PFR can help parents/caregivers with:

• Building a positive attachment relationship with your child.
• Understanding your child’s difficult behaviors, and looking at the feelings and needs behind these behaviors.
• Understanding how to support your child’s social and emotional health.
• Discussing strategies for coping with difficult times as a parent.
• Understanding ways you can help your child through emotionally difficult experiences.
• Understanding your own social and emotional needs.

"It (PFR) has been a fantastic support especially in my confidence as a parent. Before the program I doubted myself a lot thinking I must be doing something wrong or could be doing something better. You helped me see all the little things I was doing well and reflect on what I also needed. You always made me feel comfortable to share and I felt you very quickly picked up on our needs and went out of your way to accommodate these. You explained everything so well and were inclusive in how we worked together. I never felt judged and the way you delivered feedback was encouraging and motivating. A huge thank you, you have made a huge difference in my life and hopefully a flow on effect to my child’s life.”

Parent participant

Interested in finding out more?

For more information about Promoting First Relationships please complete the below form and one of our lovely Intake and Engagement team members will be in touch with you. Alternatively if you would like to speak to someone on the phone please call us on (03) 9450 0900.

Please note: This program is available in VIC ONLY. If you are located outside of VIC, please enquire with your state-based service provider. Thank you.

Interested in learning about other Victorian Programs and Services Click here

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